Service Escalation Matrix:

Check the table below for information on various Life Insurance companies.
No Insurance Company Contact Number Email Contacts
1 Aegon Life Insurance Company Limited. 1800-209-9090 customer.care@aegonlife.com
2 Aviva Life Insurance Company India Limited. 1800-180-2266 customerservices@avivaindia.com
3 Bajaj Allianz Life Insurance Company Limited 1800-233-7272 life@bajajallianz.co.in
4 Bharti AXA Life Insurance Company Limited. 1800-425-1350 complaints.unit@bharti-axalife.com
5 Birla Sun Life Insurance Company Limited. 1800-270-7000 customerservice@birlasunlife.com
6 Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited 1800-100-003 customerservice@canarahsbclife.in
7 DHFL Pramerica Life Insurance Company Limited. 1800-102-7070 contactus@dhflpramerica.com
8 Edelweiss Tokio Life Insurance Company Limited. 1800 300 2334 care@edelweisstokio.in
9 Exide Life Insurance Company Limited.
1800-419-8228 complaintscell@inglife.co.in
10 Future Generali India Life Insurance Company Limited. 1800-220-233 care@futuregenerali.in
11 HDFC Standard Life Insurance Company Limited 1800-227-227 service@hdfcinsurance.com
12 ICICI Prudential Life Insurance Company Limited. 1800-22-2020 gro@iciciprulife.com
13 IDBI Federal Life Insurance Company Limited. 1800-221-120 support@idbifederal.com
14 IndiaFirst Life Insurance Company Limited 1800 209 8700 customer.first@indiafirstlife.com
15 Kotak Mahindra Old Mutual Life Insurance Limited. 1800-209-8800 clientservicedesk@kotak.com
16 Life Insurance Corporation of India. 1251 Contact branch office
17 Max Life Insurance company Limited. 1800-180-5577 service.helpdesk@maxlifeinsurance.com
18 PNB MetLife India Insurance Company Limited. 1800-425-6969 indiaservice@pnbmetlife.co.in
19 Reliance Nippon Life Insurance Company Limited. 1800-300-08181 rlife.customerservice@relianceada.com
20 Sahara India Life Insurance Company Limited. 1800-180-9000 sahara.life@sahara.in
21 Shriram Life Insurance Company Limited. 1800-425-6116  
22 SBI Life Insurance Company Limited. 022-66456241 info@sbilife.co.in
23 Star Union Dai-ichi Life Insurance Company Limited. 022-39546300 grievanceredressal@sudlife.in
24 Tata AIA Life Insurance Company Limited. 1800-119-966 customercare@tataaia.com

Note:-There are 17 ombudsman Centres in India. For a list of ombudsman centres, click here